Q1: What is the delivery terms?
  A: When our factory is not busy, the production circle is 7 days for your order of custom phone cases.
       The capacity of our factory is 12,000 units per day
       Order of regular cell phone cases can be delivered within 1 - 3 days
       Order of custom cell phone cases can be finished within 7 - 12 days

Q2: What is the weight of cell phone cases?
  A: iPhone Silicone Case: 18g to 32g
       iPhone Hard Case: 15g to 28g

Q3: How about the freight?
  A: Express Delivery (DHL or EMS Express)
        # Less than 10KG
       to USA: $22 for fisrt 0.5KG. ---- $5 for each additional 0.5KG ( 4 - 7 days )
       to Western Europe: $25 for fisrt 0.5KG. ---- $6 for each additional 0.5KG ( 4 - 7 days )
        # 10KG - 20KG
       to USA: $9/KG ( 4 - 7 days )
       to Western Europe: $11/KG ( 4 - 7 days )        
        # 20KG - 50KG
       to USA: $7.5/KG ( 4 - 7 days )
       to Western Europe: $8.5/KG ( 4 - 7 days )
       Ship to Australia , New Zealand. Or the total weight is more than 50KG. Or need shipping by sea.
       Just contact Kelvin

Q4: How about the payment terms?    Account Info
  A: # Bank Transfer to our business account.
       # Western Union to Zhang Qinyu's account.
       Custom Cases: 60% of payment in advance when the total order is no less than 1000USD
       Regular Cases: 35% of payment in advance when the total order is no less than 1000USD
       100% of payment in advance when the total order is less than 1000USD

Q5: What format can artworks be?
  A: AI format(CMYK) + Image. Don't forget to attach fonts.

Q6: How can I place an order?
  A: STEP 1: Download Artwork Template, and make your design.
       Click Here: Templates for Cell Phone and iPad Cases
       STEP 2: Send artworks + images to sales@silicone-cases.com
       STEP 3: Tell our sales the type of case you want to customize

    Any other questions?   Just contact Kelvin: sales@silicone-cases.com